My Email Address Is* Describe yourself in one sentence. My Zip Code is I am: 18-24 years old25-34 years old35-44 years old45-54 years old55-64 years old I am: MaleFemalePrefer not to answer I am: Single, never marriedMarried or in an domestic partnershipSeparatedDivorcedWidowed I have: Children over the age of 18 that do not live in my homeChildren over the age of 18 that live in my homeChildren under the age of 18 that do not live in my homeChildren under the age of 18 that live in my homeNo children I currently: Own my homeRent my homePrefer not to answer The annual income in my household is: Less than $25,000$25,000 to $34,999$35,000 to $49,999$50,000 to $79,000$75,000 to $99,000 The highest level of education I have completed is: Some high school, no diplomaHigh school graduate or GEDSome collegeTrade/technical/vocational trainingAssociate degree I am: Employed full-timeEmployed part-timeA stay at home parentA studentRetiredDo not workPrefer not to answerOther I chose Day & Night because: I was referred by friend/family memberI was able to get an appointment quicklyTheir advertising or brand appealed to meThe price was rightThey seemed to be the best choice based on my research I did business with Day & Night last because: I was referred by family/friendThey were a good source of informationI saw their advertisementI liked the productI saw a promotionI saw them on social mediaThe price pointQualityI had an emergency Who? Day & Night helped me with: Purchasing an air conditioning unitPurchasing a heating unitPurchasing a Trane productPurchasing a water heaterServicing on my air conditioning unitServicing my heating unitPlumbing servicesEmergency 24/7 Service What is most important for you when purchasing HVAC product or service? QualityLife-spanPriceBrandFunctionEnergy EfficiencyCustomer ServiceSpecial FeaturesNoiseAvailability I usually need maintenance on my: More than once a yearOnce a yearOnce every 2-3 yearsOnce every 5 yearsOnce every 10 yearsOnce every 10 years or moreOther I use my heating unit: 1-2 months a year3-4 months a year5-6 months a year6-7 months a year7-8 months a year9-10 months a year I have 1 Home2 Homes3+ HomesPrefer not to answer My home is: Up to 999 Square Feet1000 - 1499 Square Feet1500 - 1999 Square Feet2000 - 2499 Square Feet2500 - 2999 Square Feet3000 - 3499 Square Feet3500 - 3999 Square Feet4000 - 4499 Square Feet4500 - 4999 Square Feet5000+ Square FeetPrefer not to answer How would you describe Day & Night to a friend? On a scaled of 1 to 5, how likely are you to recommend D & N (1 = Would not recommend) (5 = Would highly recommend)? 12345 How would you rate your experience with Day and Night? (1 = Not at all satisfied) (5 = Extremely Satisfied) 12345 How likely are you to use Day and Night again? (1 = Not at all likely) (5 = Extremely Likely) 12345 What would you miss most if you couldn't use Day and Night services again? Using 5 adjectives, please describe Day and Night: List 5 feelings that you associate with your experience with Day and Night services again: What about Day and Night sets it apart from its competitors? What is the one big thing Day & Night is missing? If Day & Night were a person, what would they be like? Using 5 adjectives, please describe yourself: List 5 Brands that inspire you: When you are shopping for clothes, the brands you purchase most often are: