Service Technician Jobs in Phoenix AZ | Day & Night Air

Residential HVAC Service Technician

Why You’ll Love Working Here:

Competitive Pay, Year-round Work & Paid Vacation Time

Employer Paid Continuing Education

Organized Dispatching Team and Paperless Invoicing via iPads

Fully Paid Health Benefits & Company Matched 401k Options

Friendly & Growth Driven Culture

Feel good about going to work every day by working for a company that believes in making a difference, not just a buck.

Day & Night is comprised of a team of individuals that are all passionate about providing exceptional, honest service. This means Managers are always available and state of the art, well-stocked vehicles. That is just the tip of the iceberg, give us a call to find out more!

If you want to be part of something bigger than just a job, make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

Service Technician

  • EPA Universal Refrigerant Handling License
  • Demonstrate a willingness to invest time in service training seminars and classes.
  • Understand and communicate the benefits of preventative maintenance.
  • Demonstrate advanced customer service skills and have the ability to communicate clearly, idea’s and explanations of problems to residential and commercial customers and coworkers
  • Demonstrate a willingness to accept responsibility and leadership roles.
  • Experience in training and mentoring service technicians.
  • Nate Certifications Preferred
  • Clean driving record, and a valid driver’s license
  • Ability to pass a background check
  • Ability to pass periodic drug tests

Desired Qualifications

  • Residential HVAC experience preferred
  • EPA certification
  • NATE certification is a plus!

Essential Functions and Responsibilities:

  • Time Management Skills
  • Maintain professional appearance and attitude at all times
  • Report problems with company tools or vehicle promptly
  • Report problems with equipment to Dispatcher to expedite parts delivery
  • Communicate with customers and collect C.O.D. on maintenance visits as directed
  • Ability to work staggered schedule if required
  • Complete all service related forms properly
  • Inform and educate customers on additional products or services available through company
  • Inform customer of replacement options following company guidelines
  • On call status for emergency service as required
  • Complete service repairs as approved by customer
  • Champion of flat rate pricing for the team
  • Other duties as assigned
  • Communicate clearly, the ideas and explanations of problems to customers and coworkers
  • Diagnose and troubleshoot a wide range of residential and commercial equipment, present repair and replacement options

Perform the Following Technical Duties:

  • Advanced electrical and refrigeration principles
  • Service tools and testing devices.
  • Ability to layout and install refrigeration piping
  • Ability to layout, design and install low voltage wiring
  • Ability to read and interpret wiring diagrams and blueprints and make accurate material lists
  • Advanced diagnostic, repair and provide preventative maintenance on a wide range of residential and light commercial equipment without supervision
  • Advanced troubleshooting techniques
  • Advanced experience in presenting repair and replacement options
  • Basic sheet metal practices
  • Air balancing principles, techniques and diagnostics with velometer or hood
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